Refund Policy

1. Introduction

At Wah Chandigarh, we are committed to providing the best possible service to our customers. However, we understand that situations may arise where a refund is necessary. This Refund Policy outlines the conditions under which refunds may be issued and the process for requesting a refund.

2. Eligibility for Refunds

Refunds will be considered under the following circumstances:

• Service Not Rendered: If the service you purchased was not provided due to a fault on our end, you may be eligible for a full refund.
• Service Quality Issues: If the service provided was not as described or there were significant issues with the quality, you may be eligible for a partial or full refund after investigation.
• Duplicate Payment: If you were charged twice for the same service, we will issue a refund for the duplicate charge.

3. Non-Refundable Circumstances

Refunds will not be provided in the following cases:

• Change of Mind: If you decide not to use the service after it has been delivered or partially delivered.
• Customer Misunderstanding: If the service was delivered as per the terms and conditions but does not meet the customer's subjective expectations.
• Failure to Provide Accurate Information: If the service could not be rendered due to incorrect or incomplete information provided by the customer.

4. Refund Process

To request a refund, please follow these steps:

1. Contact our customer support team within 7 days of the service date at connect@WahChandigarh.com.
2. Provide your order number, details of the service purchased, and a detailed explanation of the issue.
3. Our team will review your request and respond within 2-3 business days.

5. Refund Method

Approved refunds will be processed using the original payment method within 2-3 business days of approval.

6. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our website with the updated policy's effective date.

7. Contact Us

If you have any questions about this Refund Policy, please contact us at connect@WahChandigarh.com.